About Us
Being a web hosting client can be embarrassing - you frequently have to deal with network downtimes and a contemptible and slow customer support service. To top it all off, you have to sign at least in two administration interfaces in order to administer your domain names, billing transactions and your site itself. When we started customhost.net, we attempted to alter all that.
A Novel Approach to Hosting
The web hosting Control Panel is the part of the hosting platform that the clients actually see. And 90% of the hosting vendors out there utilize the same hosting Control Panel - cPanel. We, though, find cPanel to be old-fashioned and tough to use - it simply hinders our work. That is the reason why we arrived at the decision to employ a different hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look and feel and offers billing, domain and website administration possibilities, so you can manage all facets of your Internet presence from a single location. Additionally, it has a drag-and-drop File Manager, so you won't have to resort to an FTP client. Our tests have proven that the Hepsia web hosting Control Panel works 3 times as fast as other hosting Control Panels! We have also prepared a Control Panel demo - you can check for yourself how Hepsia works.
A Stable Hosting Service
Your web site must be accessible online. That is why we rely on enterprise-level hosting servers powered by the winning blend of Linux and Apache. We are also working with 4 state-of-the-art datacenter facilities where you can host your web sites. This allows us to offer a 99.9 percent network uptime guarantee.
A User-Centric Modus Operandi
Last, but most surely not least - we are there for you! We have Live Chat techs who are there to reply to all your pre-sale inquiries and to help you settle small technical problems. We have an excellent-quality 24x7 technical support service. We offer a one-hour support ticket response time guarantee, but in most cases our customer care team reps respond to trouble tickets within twenty mins!